Sales Policy for Acerapic Furniture Store

Effective Date: December 6, 2024

At Acerapic, we are dedicated to providing high-quality furniture and exceptional service to our customers. Our Sales Policy outlines the terms and conditions under which we sell our products. Please take a moment to review the details below.

1. Product Availability

All products displayed on our website (www.acerapic.net) are subject to availability. While we strive to keep our inventory updated, we cannot guarantee that items will always be in stock. In the event that an item is unavailable after your order has been placed, we will notify you promptly and offer the option to choose an alternative product or cancel the order with a full refund.

2. Ordering Process

To place an order with us, simply:

  1. Browse our website and select the products you wish to purchase.
  2. Add your desired items to the shopping cart and proceed to checkout.
  3. Provide your shipping information and select a payment method.
  4. Review and confirm your order before submitting it.

Once you have completed your order, you will receive an order confirmation email. This email serves as a receipt of your purchase and confirmation that we have received your order.

3. Pricing and Payment

  • All prices on our website are listed in U.S. dollars and are inclusive of applicable taxes, unless otherwise stated.
  • We accept the following payment methods:
    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Debit Cards

By placing an order, you agree to pay the total price specified at the time of checkout, including taxes, shipping fees, and any other applicable charges.

4. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order.
  • Delivery Time: Delivery times vary depending on the product and your location. You will be notified of an estimated delivery date during checkout, and you will receive tracking information once your order has shipped.
  • Shipping Restrictions: We currently ship to the continental United States. Unfortunately, we are unable to ship to international addresses at this time.

Note: Some larger furniture items may require special handling and delivery services, and these will be indicated at the time of purchase.

5. Sales Tax

Sales tax will be charged based on the state where your order is being shipped. The applicable rate will be calculated at checkout.

6. Order Changes and Cancellations

Once your order has been submitted, we begin processing it immediately to ensure prompt delivery. However, if you wish to make changes or cancel your order, please contact our customer service team at [email protected] or call us at (270) 383-4089 as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request.

7. Promotions and Discounts

From time to time, we may offer promotions or discounts on certain products or entire orders. These promotions will be clearly displayed on our website, and any terms and conditions will be outlined at the time of the promotion. Please note that promotions and discounts are not transferable and may not be applied to previous orders.

8. Order Accuracy

We strive to ensure that all product descriptions, images, and prices on our website are accurate and up to date. However, if we make an error in pricing or product details, we reserve the right to cancel or adjust the order. If this happens, we will contact you to confirm the correction or offer a suitable alternative.

9. Warranty and Product Support

All of our products are backed by a manufacturer’s warranty, which covers defects in materials and workmanship. The warranty period varies depending on the product. For more information about warranties or to request assistance with a product issue, please contact us at [email protected] or call us at (270) 383-4089.

10. Customer Service

For any questions regarding our Sales Policy or to request assistance with your order, please do not hesitate to reach out to us:

  • Email: [email protected]
  • Phone: (270) 383-4089
  • Address: 807 Westside Ave, Earlington, Kentucky

At Acerapic, we are committed to providing you with high-quality furniture and exceptional customer service. Thank you for choosing us for your home furniture needs!